HOW CAN I CONTACT YOU? Our customer service email is firstname.lastname@example.org
WHEN WILL I RECEIVE MY ORDER? Most of our products take 5-10 Business days to arrive once shipped. If you need it sooner, please contact us and we can try to help arrange faster delivery. We have been experiencing slight delays in shipping times due to coronavirus but things are slowly returning back to normal.
WHERE CAN I TRACK MY ORDER? Once your order ships, you will receive a tracking number to the email you used when checking out. If you did not receive an email with tracking check your spam folder.
WHAT IS YOUR RETURN / EXCHANGE POLICY? We only replace items if they are defective or we made an error. If you need to exchange it for the same item or in a different size, send us an email at email@example.com with your order number and issue in the subject field. We will contact you shortly after. Again, not all products are applicable for returns, refunds or exchanges so read product descriptions carefully.
HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS? Email us at firstname.lastname@example.org - we will get back to you within 1-2 business days.